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Discussion topic: Tablet return

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This message was authored by K7ng85 This message was authored by: K7ng85

Tablet return

Hi I returned a tablet as it wasn't up to expectations how long does it take to be removed from my devices so I can order a diffent one as I can't order till it's removed as I have 5 device with that on there 😟 TIA 👍🏻

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This message was authored by caesarome This message was authored by: caesarome

Re: Tablet return

Posted by a Superuser, not a Sky employee. Find out more

Devices returned to Sky can take up to 150 days to be removed from the account but can also take 2-3 weeks to be processed as a returned item. If you can't order another device give Sky a call to see if they can help. 150 is the umber from a phone that has a Sky sim in it.

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K7ng85
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This message was authored by K7ng85 This message was authored by: K7ng85

Re: Tablet return

thanks for the reply was that a typo? 150days (5months) 😮 that's a long time why on earth would it take that long lol 

 

surly it should be removed once the return is processed and the billing and payment made are refunded 🤔 

This message was authored by caesarome This message was authored by: caesarome

Re: Tablet return

Posted by a Superuser, not a Sky employee. Find out more

Sadly that isn't a typo which is why as suggested it is worth calling Sky.

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K7ng85
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This message was authored by K7ng85 This message was authored by: K7ng85

Re: Tablet return

Thanks I will contact them in couple weeks when the return is processed and see if they can remove it sooner then 150days 👍🏻

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