Subscription end date

[frankiesymes]

I've spent the last hour wading through My Sky trying to find the end date for my TV subscriptions. Can anyone tell me where to look please?

Thanks.

[Chodley]

They don't have an end date. The fact it doesn't show an end-date for any discounted period is probably intentional.

[frankiesymes]

Thanks for replying. I yhink I expressed myself badly. What I'm looking for is the date my 18 month subscriptions are due for renewal, so that I know when I can call to change them. Thanks.

[Chodley]

I know

There is no end date or renewal. They just roll. What does have an end date is your 18 month discount/lockin.

And guess whose interest it is not in to make clear to you when that is?

[nigea99]

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@Chodley wrote:

I know

There is no end date or renewal. They just roll. What does have an end date is your 18 month discount/lockin.

And guess whose interest it is not in to make clear to you when that is?

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But if there is a minunum period this should show on any particular package that it applies to (usually Signature but others as well)

[Chodley]

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@nigea99 wrote:

---

@Chodley wrote:

I know

There is no end date or renewal. They just roll. What does have an end date is your 18 month discount/lockin.

And guess whose interest it is not in to make clear to you when that is?

---

But if there is a minunum period this should show on any particular pacakge that it applies to (usually Signature but others as well)

---

Hmm. Ok. I am out of that lockin and have been for years so don't get anything like that. I just see the components of my bill. I defer to others on this one then 😁

[caesarome]

Have a read of this:

https://www.sky.com/help/articles/your-sky-contract-start

It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

https://messages.sky.com/message-centre/contracts

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:

https://www.sky.com/myaccount/tv or
https://www.sky.com/hub/tv
https://www.sky.com/myaccount/bb-and-talk

Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 12/18 months and you will get an idea of when your mininum term is up.
You can access your online billing here:

https://www.sky.com/manage/bill