Discussion topic: Credit Refund
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Message posted on 02 Jan 2025 10:14 AM
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Credit Refund
Hi. I am £39.06 in credit after cancelling my broadband on 7th November and would like to have it refunded please.
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All Replies
Message posted on 02 Jan 2025 10:20 AM
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Re: Credit Refund
I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 02 Jan 2025 10:22 AM
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Re: Credit Refund
Thanks for escalating. We've sent an invite to @Asajam23.
Tom
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