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Discussion topic: Credit Refund

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This message was authored by: Asajam23

Credit Refund

Hi. I am £39.06 in credit after cancelling my broadband on 7th November and would like to have it refunded please.

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This message was authored by: lettice

Re: Credit Refund

Posted by a Superuser, not a Sky employee. Find out more

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

 

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
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My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Tom-W19

Re: Credit Refund

Thanks for escalating. We've sent an invite to @Asajam23.

Thanks
Tom
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