02 Jan 2025 10:14 AM
Hi. I am £39.06 in credit after cancelling my broadband on 7th November and would like to have it refunded please.
02 Jan 2025 10:20 AM
Posted by a Superuser, not a Sky employee. Find out moreI've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
02 Jan 2025 10:22 AM
Posted by a Sky employeeThanks for escalating. We've sent an invite to @Asajam23.
No problem. Browse or search to find help, or start a new discussion on Community.
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