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Discussion topic: Credit Refund

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This message was authored by: Asajam23

Credit Refund

Hi. I am £39.06 in credit after cancelling my broadband on 7th November and would like to have it refunded please.

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This message was authored by: lettice

Re: Credit Refund

Posted by a Superuser, not a Sky employee. Find out more

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

 

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Tom-W19

Re: Credit Refund

Thanks for escalating. We've sent an invite to @Asajam23.

Thanks
Tom
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