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Discussion topic: Overcharged

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Marcu75
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This message was authored by Marcu75 This message was authored by: Marcu75

Overcharged

‎02 Jan 2025 12:46 PM

My contract with sky was for 18 months and it started 08/2022 . I have  cancelled my services with  sky in November 2024, 02/12/2024 I've been charged 21.50£

02/01/2025 I've been charged 59,50£ in my account is showing 3  more bills following till April each one  is 60£ . I did send  the equipment back . Can anyone explain why? This is getting ridiculous?

 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Overcharged

‎02 Jan 2025 12:48 PM - last edited: ‎02 Jan 2025 12:49 PM

Posted by a Superuser, not a Sky employee. Find out more

@Marcu75 

How did you cancel? Did you receive email confirmation from Sky of the cancellation? If not it appears you haven't cancelled. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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