Sky credit refund

[Shene]

Hi

I cancelled my sky subscription last year October but I have a credit balance 74.90. I wanted to know how I can get the refund in my account.

[caesarome]

@Shene 

Can you confirm that you left your payment method in place on the account.

[Shene]

@caesarome 
Yes I left all the details in my sky account.

[caesarome]

@Shene 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

[Shene]

@caesarome 

Ok thanks!!!

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Shene.