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Discussion topic: Bill is wrong and overcharged

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This message was authored by Michael104 This message was authored by: Michael104

Bill is wrong and overcharged

Bill is wrong 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Bill is wrong and overcharged

Posted by a Superuser, not a Sky employee. Find out more

We can't see your bill . Tell us why you think it's wrong.

This message was authored by Pjessica39 This message was authored by: Pjessica39

Re: I have been charged 10 admin fee and was told this would be deducteBill is wrong and overcharged

I recently spoke to an advisor re my package and after his help was told that I would not be charged the 10 admin fee  but lo and behold I have. !!!

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have been charged 10 admin fee and was told this would be deducteBill is wrong and overcharged

Posted by a Superuser, not a Sky employee. Find out more

@Pjessica39 wrote:

I recently spoke to an advisor re my package and after his help was told that I would not be charged the 10 admin fee  but lo and behold I have. !!!


@Pjessica39 

Perhaps check your future bills and see if the charges have been credited back. If not call Sky again. They should be able to listen back on your original call to hear what was agreed. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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