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Discussion topic: Marketing mail for previous home owner

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This message was authored by David314 This message was authored by: David314

Marketing mail for previous home owner

How can I stop marketing mail for the previous home owner of my address . I am a sky customer


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Marketing mail for previous home owner

Posted by a Superuser, not a Sky employee. Find out more

@David314  You can't as only the account holder can update their details, I would simply post it back as "not lnown at this address".

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Marketing mail for previous home owner

Posted by a Superuser, not a Sky employee. Find out more

@David314  You can't as only the account holder can update their details, I would simply post it back as "not lnown at this address".

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Marketing mail for previous home owner

Posted by a Superuser, not a Sky employee. Find out more

@David314 

Return it marked "Not Known At This Address". 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
David314
Topic Author
This message was authored by David314 This message was authored by: David314

Re: Marketing mail for previous home owner

Have done that already about 10 times yet still they arrive.

This message was authored by GD1 This message was authored by: GD1

Re: Marketing mail for previous home owner

Posted by a Superuser, not a Sky employee. Find out more

@David314  I'm afraid there isn't much you can do about them.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


David314
Topic Author
This message was authored by David314 This message was authored by: David314

Re: Marketing mail for previous home owner

Last chance I returned 2 today. Any more and I'm going to cancel sky.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Marketing mail for previous home owner

Posted by a Superuser, not a Sky employee. Find out more

@David314 wrote:

Any more and I'm going to cancel sky.


@David314 

Personally I don't think that will make a difference. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
David314
Topic Author
This message was authored by David314 This message was authored by: David314

Re: Marketing mail for previous home owner

£70 a month difference

This message was authored by GD1 This message was authored by: GD1

Re: Marketing mail for previous home owner

Posted by a Superuser, not a Sky employee. Find out more

@David314 wrote:

Last chance I returned 2 today. Any more and I'm going to cancel sky.


Thats your choice, however it won't stop the mail so it seems you'll be cutting off your nose to spite your face.  And all because if the inactions of a previous customer.

 

PS threats to cancel in a Customer helps customer community won't acheive anything either.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Marketing mail for previous home owner

Posted by a Superuser, not a Sky employee. Find out more

@David314  Note that if you're in contract sky may not allow you to cancel 


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Please note: I only provide help on the main forums and not via PM
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Marketing mail for previous home owner

Posted by a Superuser, not a Sky employee. Find out more

@David314 

I think you know what I meant… it won't stop letters to the previous occupant arriving. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Marketing mail for previous home owner

Posted by a Superuser, not a Sky employee. Find out more

@David314 wrote:

Last chance


Just checking but this is a customer helps customer forum...  just recycle or bin them...

I am just another Sky customer and my views are my own
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