18 Feb 2025 02:39 PM
I ordered sky on the 10th of devember and my installation date was the 10th of january, however i recvieved my sky kit without a viewing card. and the constant battles with phoning abroad was so frustrating with the amount of times crf's were raised.
This is just a wee message to get you through to the technical team who are based in britain that helped solve my queery faster.
i would suggest that you phone to cancel your package to get to a uk based sky team to resolve your issue faster.
18 Feb 2025 02:53 PM
Posted by a Superuser, not a Sky employee. Find out moreYour post is difficult to understand. And what's a crf?
This is a customer helps customer forum and you aren’t contacting Sky Customer Services on here Technical Team or otherwise.
18 Feb 2025 02:56 PM
Posted by a Superuser, not a Sky employee. Find out more
@Daniel0210 wrote:And what's a crf?
Customer Referral Form. (It's Sky's internal logging system for issues)
18 Feb 2025 02:57 PM
Posted by a Superuser, not a Sky employee. Find out moreFanks.
18 Feb 2025 11:00 PM
my discussion was to how to solve a problem with the sky team. i had to go through the cancelation team to get my issues resolved. im not sure what a crf means but its something that sky raises when there is an issue and they investigate it.
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