0

Discussion topic: sky technical team

Reply
This message was authored by jamboslice27 This message was authored by: jamboslice27

sky technical team

I ordered sky on the 10th of devember and my installation date was the 10th of january, however i recvieved my sky kit without a viewing card. and the constant battles with phoning abroad was so frustrating with the amount of times crf's were raised.

 

This is just a wee message to get you through to the technical team who are based in britain that helped solve my queery faster.

i would suggest that you phone to cancel your package to get to a uk based sky team to resolve your issue faster.

 

 

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: sky technical team

Posted by a Superuser, not a Sky employee. Find out more

@jamboslice27 

Your post is difficult to understand. And what's a crf? 

This is a customer helps customer forum and you aren’t contacting Sky Customer Services on here Technical Team or otherwise. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: sky technical team

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 wrote:

@jamboslice27 

And what's a crf? 


Customer Referral Form.  (It's Sky's internal logging system for issues)

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: sky technical team

Posted by a Superuser, not a Sky employee. Find out more

@PandJ2020 

Fanks. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
jamboslice27
Topic Author
This message was authored by jamboslice27 This message was authored by: jamboslice27

Re: sky technical team

my discussion was to how to solve a problem with the sky team. i had to go through the cancelation team to get my issues resolved. im not sure what a crf means but its something that sky raises when there is an issue and they investigate it.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion