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Discussion topic: Compensation

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This message was authored by: Samantha101

Compensation

Hi I have just been on the phone to sky as it is now going on 82 days since my original installation date and have been told that I will get compensation added to my account once I have been activated and I seen online about the compensation as well I forgot to ask when on the phone is there a cut off number of days that they will pay for or will I actually be compensated for the the full 82 plus days 

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This message was authored by: Mark39

Re: Compensation

Posted by a Superuser, not a Sky employee. Find out more

You can find details of the scheme here. which should address your query: https://www.sky.com/help/articles/auto-compensation

This message was authored by: caesarome

Re: Compensation

Posted by a Superuser, not a Sky employee. Find out more

I take it this is related to Sky Broadband if so it works as posted here:

 

https://www.sky.com/help/articles/auto-compensation

 

You would get £6.10 for every day it has not been activated.

 

 

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