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Discussion topic: I want to speak to a real person

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This message was authored by AO6 This message was authored by: AO6

I want to speak to a real person

I want to try and stay with Sky but I need to reduce my monthly bill

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This message was authored by Mark39 This message was authored by: Mark39

Re: I want to speak to a real person

Posted by a Superuser, not a Sky employee. Find out more

By all means give Sky a call. We're a customer Community.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I want to speak to a real person

Posted by a Superuser, not a Sky employee. Find out more

@AO6 

Customer Services will no doubt attempt to get you to upgrade to Sky Q or change to Glass / Stream. 

If your discounts have ended or are ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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