Discussion topic: I want to speak to a real person
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Message posted on 17 Feb 2025 02:37 PM
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I want to speak to a real person
I want to try and stay with Sky but I need to reduce my monthly bill
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All Replies
Message posted on 17 Feb 2025 02:51 PM
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Re: I want to speak to a real person
By all means give Sky a call. We're a customer Community.
Message posted on 17 Feb 2025 03:03 PM
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Re: I want to speak to a real person
Customer Services will no doubt attempt to get you to upgrade to Sky Q or change to Glass / Stream.
If your discounts have ended or are ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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