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Discussion topic: Bill

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Avatar for Cath123
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This message was authored by: Cath123

Message posted on ‎18 Feb 2025 10:02 AM

Bill

U have said my bill is overdue wen the payment is there am in credit take it for my bill 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎18 Feb 2025 10:09 AM

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Cath123 
This is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.

 

Have you made an unnecessary manual payment? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: caesarome

Message posted on ‎18 Feb 2025 10:10 AM

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Cath123 

Ww are customers here who help each other so if it is saying it is overdue this could be because the manual was augment you are making isn't paying the bill be is being added as a credit which will be used against your next bill so is this is what is happening ?

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