15 Feb 2025 01:31 PM
Hello,
I've recently switched to EE from Sky. They had promised to pay my switching costs. They require three things to be visible on my bill...
1. My name
2. The termination charge
3. The disconnection date
Fairly standard, no? Except, when I log on to my broadband bill at Sky (I am paperless) there is no bill that shows all this information.
So my question is, how can I request from Sky either a mobile visible copy which I can print/screenshot or a paper bill to be sent to my address?
TIA
15 Feb 2025 01:37 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can print out your bill here after downloading it as a pdf file. It will be the same as any sent via the post:
https://www.sky.com/bill/tv-broadband-talk
15 Feb 2025 01:33 PM
Posted by a Superuser, not a Sky employee. Find out moreShort answer, they don't.
Any paper bill will be chargeable and doesn't show anymore information than the online one.
The issue seems to be with EE...
15 Feb 2025 01:33 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can print one yourself, if you download the pdf version on your bill. The option is on the billing page. Sky bills usually don't specify a 'termination charge'.
15 Feb 2025 01:37 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can print out your bill here after downloading it as a pdf file. It will be the same as any sent via the post:
https://www.sky.com/bill/tv-broadband-talk
15 Feb 2025 01:53 PM
You guys have been super helpful. If Sky themselves were like this I probably wouldn't have left! Cheers
26 Mar 2025 01:05 PM
How do you download your bill as a PDF file
26 Mar 2025 01:09 PM
Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:You can print out your bill here after downloading it as a pdf file. It will be the same as any sent via the post:
https://www.sky.com/bill/tv-broadband-talk
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