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Discussion topic: Price Increase

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This message was authored by CB62 This message was authored by: CB62

Price Increase

Just about to re-subscribe and on the Sky Signature pacage it says it will be £25.50 for 24 months. It also say that Prie will Increase by £4 per month from April. I know that the prices increase in April, but surely this is the annual rise and it doesn't go up every month.  


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Price Increase

Posted by a Superuser, not a Sky employee. Find out more

It won't go up every month, but you'll pay an additional £4 from April onwards.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Price Increase

Posted by a Superuser, not a Sky employee. Find out more

It won't go up every month, but you'll pay an additional £4 from April onwards.

CB62
Topic Author
This message was authored by CB62 This message was authored by: CB62

Re: Price Increase

Thanks, that was what I thought was going on, but they way it is worded, it makes you think it is a monthly increase.👍

This message was authored by akh48 This message was authored by: akh48

Re: Price Increase

Is £4 a month the standard price increase for Sky Signature?  Currently not in contract as do not want to be tied in for another 24 months and got discounts of £5 + £4 so paying £27.50, but just noticed this will increase on 7 April to £31.50, which is a big increase.  Nothing received from Sky so far regarding the price increase.  

BRING BACK SKY NEVER MISS
This message was authored by Mark39 This message was authored by: Mark39

Re: Price Increase

Posted by a Superuser, not a Sky employee. Find out more

@akh48 you'll receive formal notification from Sky during the coming weeks.

This message was authored by NolongerTrustSk This message was authored by: NolongerTrustSk

Re: Price Increase

Don't be so sure about monthly increase!!!!
My wife and I have been loyal subscribers to Sky for longer than I care to remember. Now aged 78 it is eviodent that we have become surpluss to requirements as far as Sky is concerned. I will simply show a section of my complaint to Sky's Executive Response Group that has been completely ignored. (An admission of guilt?)
: -  Doubtless you will understand that I am deeply concerned at the ridiculously increasing amount of the monthly direct debit for our rapidly deteriorating Sky services=
10..2..2025     £92.50.
09..1..2025    £89.60.
9.12..2024   £83.50.
11.11..2024   £73.67.
9.10.2024   £71.50.
To my mind an increase of circa 30% in a period of 5 months, surreptitiously staged in such a way that Sky are clearly hoping that the increases will not be noticed, is both deceitful and clearly dishonest
 
I have not been able to telephone because my voice box has been removed and I am unable to speak..
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Price Increase

Posted by a Superuser, not a Sky employee. Find out more

@NolongerTrustSk bills do not routinely increase other than discounts expiring or annual increases.

 

What do your bills show?  You might have differing minimum terms ending or you have variable costs such as phone calls or rentals.  Increase may occur over 2 months due to pro-rata billing.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by NolongerTrustSk This message was authored by: NolongerTrustSk

Re: Price Increase

I don't use Sky for phones or broadband. Do have Sky Q including multi-room and HD but all ended on the same day.

 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Price Increase

Posted by a Superuser, not a Sky employee. Find out more

@NolongerTrustSk 

Have you checked those five bills from one month to the next to see where the difference is being applied? Click on any blue arrow next to any questionable item on your online bill. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by NolongerTrustSk This message was authored by: NolongerTrustSk

Re: Price Increase

No, haven't tried that yet but will bear it in miond if I don't get a satisfactory reply before I cancel the service.

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Price Increase

Posted by a Superuser, not a Sky employee. Find out more

Hi @NolongerTrustSk   You can easily check your bills on the Sky Q box. Home -> My Sky -> Manage my account -> Bills.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Price Increase

Posted by a Superuser, not a Sky employee. Find out more

@NolongerTrustSk wrote:

No, haven't tried that yet but will bear it in miond if I don't get a satisfactory reply before I cancel the service.


I would suggest it would be a good idea to understand the variations on the bills.  If you rent movies for example...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by NolongerTrustSk This message was authored by: NolongerTrustSk

Re: Price Increase

I don't rent movies or anything else. Services haven't changed one iota for 18 months.

 

This message was authored by Mark39 This message was authored by: Mark39

Re: Price Increase

Posted by a Superuser, not a Sky employee. Find out more

@NolongerTrustSk wrote:

I don't rent movies or anything else. Services haven't changed one iota for 18 months.

 


Check your bills. There's a full breakdown there of what you're paying for and how it has changed. It will show the reason for the increases. If in doubt, you can post a copy here and another Community member will be able to explain, where necessary. If you do that, don't include any personal data, such as your Sky account number.

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