14 Feb 2025 05:53 PM
Just about to re-subscribe and on the Sky Signature pacage it says it will be £25.50 for 24 months. It also say that Prie will Increase by £4 per month from April. I know that the prices increase in April, but surely this is the annual rise and it doesn't go up every month.
14 Feb 2025 05:55 PM
Posted by a Superuser, not a Sky employee. Find out moreIt won't go up every month, but you'll pay an additional £4 from April onwards.
14 Feb 2025 05:55 PM
Posted by a Superuser, not a Sky employee. Find out moreIt won't go up every month, but you'll pay an additional £4 from April onwards.
14 Feb 2025 06:04 PM
Thanks, that was what I thought was going on, but they way it is worded, it makes you think it is a monthly increase.👍
14 Feb 2025 09:51 PM
Is £4 a month the standard price increase for Sky Signature? Currently not in contract as do not want to be tied in for another 24 months and got discounts of £5 + £4 so paying £27.50, but just noticed this will increase on 7 April to £31.50, which is a big increase. Nothing received from Sky so far regarding the price increase.
14 Feb 2025 09:57 PM
Posted by a Superuser, not a Sky employee. Find out more@akh48 you'll receive formal notification from Sky during the coming weeks.
15 Feb 2025 11:25 AM
15 Feb 2025 11:52 AM
Posted by a Superuser, not a Sky employee. Find out more@NolongerTrustSk bills do not routinely increase other than discounts expiring or annual increases.
What do your bills show? You might have differing minimum terms ending or you have variable costs such as phone calls or rentals. Increase may occur over 2 months due to pro-rata billing.
15 Feb 2025 12:12 PM
I don't use Sky for phones or broadband. Do have Sky Q including multi-room and HD but all ended on the same day.
15 Feb 2025 12:14 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you checked those five bills from one month to the next to see where the difference is being applied? Click on any blue arrow next to any questionable item on your online bill.
15 Feb 2025 12:26 PM
No, haven't tried that yet but will bear it in miond if I don't get a satisfactory reply before I cancel the service.
15 Feb 2025 01:11 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @NolongerTrustSk You can easily check your bills on the Sky Q box. Home -> My Sky -> Manage my account -> Bills.
15 Feb 2025 01:16 PM
Posted by a Superuser, not a Sky employee. Find out more
@NolongerTrustSk wrote:No, haven't tried that yet but will bear it in miond if I don't get a satisfactory reply before I cancel the service.
I would suggest it would be a good idea to understand the variations on the bills. If you rent movies for example...
15 Feb 2025 01:27 PM
I don't rent movies or anything else. Services haven't changed one iota for 18 months.
15 Feb 2025 01:30 PM
Posted by a Superuser, not a Sky employee. Find out more
@NolongerTrustSk wrote:
I don't rent movies or anything else. Services haven't changed one iota for 18 months.
Check your bills. There's a full breakdown there of what you're paying for and how it has changed. It will show the reason for the increases. If in doubt, you can post a copy here and another Community member will be able to explain, where necessary. If you do that, don't include any personal data, such as your Sky account number.
No problem. Browse or search to find help, or start a new discussion on Community.
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