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Discussion topic: Sky Go not working on Xbox One

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This message was authored by MagicBoy This message was authored by: MagicBoy

Sky Go not working on Xbox One

Can get Sky News, no other channels. Just indicates an network error. Works fine on an iPhone on the same WiFi.

 

I've rebooted the console, signed out and back in. Problem persists.

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Sky Go not working on Xbox One

Posted by a Sky employee

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147  

This message was authored by Addie15 This message was authored by: Addie15

Re: Sky Go not working on Xbox One

Posted by a Sky employee

Update-We have not received a response to our chat invite within 48 hours, hence we are closing this now. If you still need help, please get back to us, so we can re-escalate this for you. Thanks. 

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