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Discussion topic: Problem with downloading programs via Sky Go on MacBook Air

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This message was authored by: NadiaLigdaSky

Message posted on ‎01 Mar 2025 01:44 PM

Problem with downloading programs via Sky Go on MacBook Air

I am using SkyGo on my MacBook Air.  In the same series/season, I have already downloaded a few episodes and I see the rest of the episodes available with the download options, including that of "Download to computer" but when I click, nothing happens, ie no download and no error either.  The previous episodes that I have managed to download are still OK to (re)download after deletion.  Anyone else ever had the same problem?

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Message posted on ‎01 Mar 2025 05:34 PM

Re: Problem with downloading programs via Sky Go on MacBook Air

Posted by a Superuser, not a Sky employee. Find out more

Have you rebooted your Mac ?

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This message was authored by: NadiaLigdaSky

Message posted on ‎01 Mar 2025 06:15 PM

Re: Problem with downloading programs via Sky Go on MacBook Air

Yes.  The problem does not seem to be with the Mac.  I can download other stuff, even episodes from the same series.  It is as if there is a timestamp for episodes that were shown after a certain date and the download will not work.  

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This message was authored by: caesarome

Message posted on ‎01 Mar 2025 07:29 PM

Re: Problem with downloading programs via Sky Go on MacBook Air

Posted by a Superuser, not a Sky employee. Find out more

What program and what is the series/episode numbers you are having issues with ?

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