19 Nov 2024 08:58 PM
I have been trying to download a season of The Blacklist to watch offline, but get an error saying I need to set a device pin.
Going to sky.com/devicepin as suggested does not show the button needed to set the pin.
19 Nov 2024 09:01 PM
The issue
the issue is that there are two landing pages for the product settings page, https://www.sky.com/productsettings/tv and https://www.sky.com/productsettings/streaming-tv, with only the /tv one having the required link.
you can go directly to https://www.sky.com/productsettings/tv/parental-controls and it will allow you to set the pin without any of the faf.
19 Nov 2024 09:01 PM
The issue
the issue is that there are two landing pages for the product settings page, https://www.sky.com/productsettings/tv and https://www.sky.com/productsettings/streaming-tv, with only the /tv one having the required link.
you can go directly to https://www.sky.com/productsettings/tv/parental-controls and it will allow you to set the pin without any of the faf.
28 Feb 2025 11:04 PM
You need to be logged into Sky.com before setting the address, otherwise you can get stuck in a do-loop getting nowhere.
Why the instructions & links cannot take you to the correct place in the settings is absolutely pathetic.
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