ITV soap catch up not available

[Frog6]

Unable to watch itv emmerdale and coronation street on either tv or iPad with sky go on sky w apparatus

[MarkGoldsmith]

Try using the ITV X instead

[Frog6]

ITVX does not show these episodes either

[caesarome]

@Frog6 

This does seem to happen from time to time with ITV but usually they do then catchup.

[MarkGoldsmith]

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@Frog6 wrote:

ITVX does not show these episodes either

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In that case its almost certainly an ITV related issue.

[moss78]

Same again this week now on sky catch up since 25th Feb 

[AndrewF_UK · Accepted solution]

Yeah annoyingly sometimes the channels, and ITV seems among the worst for this, don't put their content up on platforms in a timely manner and it sounds like that's what's happening here.

I can see that for Emmerdale and Coronation Street are both up to date on ITVX.

Looking at my Sky Go though the most recent episodes are from the 19th February, so quite a few days behind.

It might be worth emailing viewerr@sky.uk to see if they're aware that episodes aren't currently being published on Sky Go.

[Chris1477]

Every on my Skygo is working ok apart from downloading programs on ITVx, I can watch ITVx but can't download programs to watch when I'm traveling..

On all other channels programs are downloading ok.

I've cleared cache and data, I've uninstalled and installed again, I've updated , it's still the same , the last time I managed to download a program on ITVx was nearly 2 weeks ago..

Anybody got any ideas ?

[Frog6]

Thank you, I have already flagged this issue with sky 

[caesarome]

Only ITV catchup is available on Sky Go so what is happening when you try to download content from it ?

[Chris1477]

I used sky go to download programs to watch when I'm traveling, Since 19th February nothing is showing to download , for example the soaps on ITV which are usually available to download the day after they are shown, since Feb 19th nothing is available to download even though they are on every weekday night .

I've noticed another few posts regarding the same thing , maybe it's a problem with ITV .

[caesarome]

The issue with the soaps from ITV has been posted on a few different boards on here as it is affecting different platforms on Sky, Sky themselves should be aware but if you want to contact them about this then you can do so via this email address, just make sure you let them know this is a Sky Go issue - viewerR@sky.uk

[xenon81]

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@Frog6 wrote:

ITVX does not show these episodes either

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They are definitely on the ITVX app via Sky but not the Catch Up service.