Discussion topic: I have to switch of the power and on again the skyglass tv works

This message was authored by: FAP06 · ‎13 Dec 2023

I have to switch of the power and on again then the skyglass tv works. Happening more now

This message was authored by: FAP06 · ‎15 Dec 2023

Tv wired into router. Did reset the router aswell. Lastly did a complete reset of the tv then it was updating software so far so good but had to redo all settings and login to all apps.

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This message was authored by: Chrisee · ‎14 Dec 2023

@FAP06 switching mains power causes the TV to reboot but it wont sort whatever caused the TV to misbehave. Most common issue is poor signal getting to the TV as having decent broadband is only half the story just as important is the bandwidth the TV is getting. You can test thst by using the Network test in the Netflix app's Get Help menu. You need overc25Mb/s to watch in UHD. If using wifi the other issue is interference restarting your router can help sort that as most routers including Sky's own search for the best channel when they start up.

Hope that helps.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: FAP06 · ‎15 Dec 2023

Tv wired into router. Did reset the router aswell. Lastly did a complete reset of the tv then it was updating software so far so good but had to redo all settings and login to all apps.

Discussion topic: I have to switch of the power and on again the skyglass tv works

I have to switch of the power and on again the skyglass tv works

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Re: I have to switch of the power and on again the skyglass tv works

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