05 Dec 2023 01:56 PM
Hello,
I was looking at getting Sky Cinema on a 31 day contract with Sky Stream, however, i noticed some conflicting information. Firstly, when looking at the prices from the Sky Stream box, it states £13 monthly rolling contract. However, When looking from My Sky, it shows Sky Cinema as £10 per month for 18 months, but when you add it to the basket, it changes to a monthly rolling contract down from £13 to £10, is this correct?
If i was to add from My Sky, is it a monthly rolling contract, or an 18 month contract? as i do not want to add it and be locked in for 18 months.
Many Thanks
05 Dec 2023 06:49 PM
Posted by a Superuser, not a Sky employee. Find out moreFor a discounted rate it will likely be the 18 month contract for it. Personally i've never seen Sky offer a discount on a 31-day rolling contract.
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05 Dec 2023 07:32 PM
Thnak you for replying,
It just caused some slight confusion, as on the main page, it shows it as 18 months, (as seen below)
whilst when in the basket, it shows it under a monthly rolling contract
If it is wrong, i will just order it through the stream box instead. i was just under the impression that monthly rolling contract equates to 31 day contract.
05 Dec 2023 07:40 PM
Posted by a Superuser, not a Sky employee. Find out moreSo i guess it is possible its essentially a 31 day rolling contract ( with the discount lasting no more than 18 months).
I know that for Glass/Stream Sky do allow you to cancel (some but not all add-on packages) via your My Sky account, as i can see that option on my account. With the notice period being 31 days.
I know they don't do this for Sky Q, so thats possibly why the advert on MySky says 18-months as well, but when you click it on it knows you are on a Sky Streaming product and thus reverts to the 31 day monthly, as they do allow you to remove it with 31 days notice.
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