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Discussion topic: Sky Glass Wall Mount can only be purchased with TV

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky Glass Wall Mount can only be purchased with TV

Posted by a Superuser, not a Sky employee. Find out more

Back of the gen 2  - footprint is a lot smaller 

 

IMG_1675.jpeg

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Glass Wall Mount can only be purchased with TV

Posted by a Superuser, not a Sky employee. Find out more

@Maureen2305 

 

I believe Glass v2 has VESA mount points: the v1 certainly does.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
mrwwt
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This message was authored by mrwwt This message was authored by: mrwwt

Re: Sky Glass Wall Mount can only be purchased with TV


@Carnoch04 wrote:

According to this post a generic mount will be OK.  


Yep, this is what Sky say in the Gen 2 reviewer's handbook:

 

Screenshot 2025-02-18 at 09.16.39.png

This message was authored by PDiamond1 This message was authored by: PDiamond1

Re: Sky Glass Wall Mount can only be purchased with TV

Absolutely abysmal and backwards process Sky! Talk about making it difficult for customers and more importantly, why do you agents not directly ask customers purchasing Sky Glass gen 2 whether they use a stand or need a wall mount!? Horrendous way of doing things! To not be able to purchase a wall mount independently is also a joke and commercially makes zero sense! 

This message was authored by PFra This message was authored by: PFra

Re: Sky Glass Wall Mount can only be purchased with TV

Sadly this is still true. I wish I had known about this forum beforehand. Had an original Sky glass which came with a stand that could be adapted to be wall mount. However Sky Gen2 is NOT the same and you must buy wall mount as the same time as discussed here. This makes no business sense. It's poor on Sky that they don't explain this up front. The only option is to return within cooling off period and reorder. This is utter nonsense. Hence I think I will just return and buy a different tv. I cannot understand how Sky have allowed this to continue. Very frustrated 

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