Need to talk to someone about my sky glass tv

[Nellie30]

Need to talk to someone about my sky glass as it has broken 

[PandJ2020]

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@Nellie30 wrote:

Need to talk to someone about my sky glass as it has broken 

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I'd speak to Sky rather than the other customers here?  What does 'broken' mean?

[Fothergill1]

@Nellie30 As indicated by @PandJ2020 this is a customer helping customer forum so you need to phone Sky to talk to Customer services.

If Sky is your mobile provider just dial 150 but if not click on the link below and select the “need more help” drop down at the bottom of the page and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it. 

https://www.sky.com/help/home#M1014

[Ivan17]

I need to speak to someone in person now 

[Fothergill1]

Hi @Ivan17  Welcome to the forum.  Please see my previous post just above yours on how to contact Sky.

[Anonymous]

Ring Sky then. We're just customers like you on here.

[Amber55]

The tv controls aren't working . We have put new batteries in and also tried switching  it on and off again  . And tried the upstairs  remote . Can get the tv on but won't do anything  can you advise or give us a number to call please

[Amber55]

Can we have a contact number please

[Anonymous]

@Amber55 The forum software doesn't allow the posting of numbers. However, if you are a Sky Mobile or Sky Talk customer you can dial 150.

Other than that - try Google. 

Also try the steps here: https://www.sky.com/help/articles/remote-control-help-sky-glass

[Chasloyal]

@Amber55 have you considered Google?

[Fothergill1]

Hi @Amber55 You can get the relevant number if you follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot provide the actual phone number as the forum filters will block it.

To get past the chatbot just stay silent when it asks you questions and it will eventually put you through to the Customer Services team.

Apparently the quieter times to phone are 7-8 am or 8-9pm

[Joan54]

Where is password to connect to sky

[Jporch316]

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@Joan54 wrote:

Where is password to connect to sky

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Hi @Joan54 

Which password? And what are you trying to connect ?