Discussion topic: Router

This message was authored by: Abbie8 · ‎21 Sep 2022

I am a new customer and due to move into a new house in a couple of weeks. Does the router get sent to the address? It's saying it will be live on the date I move in but if it gets delivered before no one will be there to collect it. Thank you

This message was authored by: Highlinder · ‎21 Sep 2022

@Abbie8Yes it does get delivered to the address that the broadband is bing connected at. Are you just joining Sky or are you already a customer?

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This message was authored by: Highlinder · ‎21 Sep 2022

@Abbie8Yes it does get delivered to the address that the broadband is bing connected at. Are you just joining Sky or are you already a customer?

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This message was authored by: Abbie8 · ‎22 Sep 2022

Thank you!

I am a new customer to sky.

This message was authored by: Highlinder · ‎22 Sep 2022

@Abbie8If you are not in when the equipment is due for delivery, you should be able to pick it up or ask for a re-delivery.

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This message was authored by: KhrystynaT · ‎30 Oct 2022

I have the sae issue, can we be notified of the delivery date?

This message was authored by: Highlinder · ‎30 Oct 2022

@KhrystynaT Has your router been dispatched and when is your activation date?

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Discussion topic: Router

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