New router doesn't recognise air printer

[Firepuffer]

Hi all, 

I've just upgraded to full fibre broadband, but since its been installed I can't print wirlessly from any device other than the Mac which is hard wired to the printer.

Printer is a Canon Pixma, which previously worked fine.

[jamesn123]

@Firepuffer 

Have you reconnected it to your new broadband router?

[Firepuffer]

Do I do that on the printer if so, no. Will have a look at setup 

[Chrisee]

@Firepuffer you often need to reboot both the printer and the Mac before other devices can pick up the printer. Airprinting is great when it works and a pain when it doesn't. 

[Firepuffer]

tried this but still no joy.  Have tried connecting from the  printer.  It finds the network OK, but fails to connect?

Alan

[Chrisee · Accepted solution]

@Firepuffer if youbhavecthe white Sky hub go into the My Sky app to find the hub's advanced settings and changectge WiFi security setting from WPA3-T to WPA2 as the newercsetting can stop some devices connecting.

[Firepuffer]

OK thanks, will try this.

[Firepuffer]

Thanks thats sorted it!!