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Discussion topic: Socket has been disabled where router was previously connected due to installation of master socket

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This message was authored by: BukyTee

Socket has been disabled where router was previously connected due to installation of master socket

A sky engineer recently attended my property to check on broadband speeds. He installed a new master socket and disabled the socket where my router was previously connected in my living room. The problem is the master socket has been fitted in a location that isn't ideal. I need the socket where my router was previously connected re-enabled

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This message was authored by: caesarome

Re: Socket has been disabled where router was previously connected due to installation of master soc

Posted by a Superuser, not a Sky employee. Find out more

@BukyTee 

You will have to call Sky and speak to them about this to see what they say.

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