Sky WiFi Pods - How to Order?

[Igorias17]

I've recently moved house and I have Sky Max Broadband. The way that the router was installed means that it is stuck on one side of the house. This means that the other side either has little or no connectivity

If I'm in the kitchen for example I can't even find the WiFi when I search on my devices. How do I order a Pod?

[TimmyBGood]

@Igorias17 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

[Igorias17]

Thank you. That's really helpful