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Discussion topic: Missing Booster

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This message was authored by VeronicaR This message was authored by: VeronicaR

Missing Booster

Hello. I am new to sky, I got my modem and line activated on the 24th of October 2022, but even though my package says it includes a booster, i have never received one. At the moment, I don't have internet in my kitchen because the signal doesn't reach. Thank you


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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Missing Booster

Posted by a Superuser, not a Sky employee. Find out more

@VeronicaR 

 

The boosters aren't sent out automatically

 

You would need to call sky on 150 from your sky landline  or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.3

 

To request them
Remove all the full stops

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Missing Booster

Posted by a Superuser, not a Sky employee. Find out more

@VeronicaR 

 

The boosters aren't sent out automatically

 

You would need to call sky on 150 from your sky landline  or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.3

 

To request them
Remove all the full stops

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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