Discussion topic: Unauthorised payment taken

This message was authored by: RohenLea21 · ‎31 Dec 2022

I had a £73 taken from my account last night. I only pay for the £20 broadband and £6 mobile

This message was authored by: GD1 · ‎31 Dec 2022

@RohenLea21 You're not talking to Sky customers services via the forum. Have you checked your bills onine to see what the charges are for?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Daniel0210 · ‎31 Dec 2022

@RohenLea21

Your Broadband account and Sky Mobile account are billed separately. Compare the bill to previous bills to see where the differences are ie; chargeable calls on your Sky Talk, calls on Sky Talk lasting over an hour, mobile calls to premium numbers etc.

▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Unauthorised payment taken

Unauthorised payment taken

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