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Discussion topic: My second monthly bill is twice what it should be 100 pounds instead of 50 any reason why this is pl

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This message was authored by Jools59 This message was authored by: Jools59

My second monthly bill is twice what it should be 100 pounds instead of 50 any reason why this is pl

Is it just an error

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This message was authored by caesarome This message was authored by: caesarome

Re: My second monthly bill is twice what it should be 100 pounds instead of 50 any reason why this i

Posted by a Superuser, not a Sky employee. Find out more

What does your third bill show that you will be paying ?

 

The rreason I ask this is that your first two bills are higher as they can cover a longer period that the usual 4 weeks,

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This message was authored by EASharts This message was authored by: EASharts

Re: My second monthly bill is twice what it should be 100 pounds instead of 50 any reason why this i

Its not an error. They did this to me on my 2nd bill. 

Its basically the difference between the day you had it installed and your first payment date.
All bills will be normal from now on. 

Jools59
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This message was authored by Jools59 This message was authored by: Jools59

Re: My second monthly bill is twice what it should be 100 pounds instead of 50 any reason why this i

Not easy to work out as they don't detail any extra charges like set up fees etc,the 3rd and 4th bills are £50.But there was literally only 2 weeks after activation that I paid first bill,but I think it is possibly correct, thanks 😂 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: My second monthly bill is twice what it should be 100 pounds instead of 50 any reason why this i

Posted by a Superuser, not a Sky employee. Find out more

@Jools59 wrote:

Not easy to work out as they don't detail any extra charges 


The bills are fully itemised - you can expand them for detail.

I am just another Sky customer and my views are my own
Jools59
Topic Author
This message was authored by Jools59 This message was authored by: Jools59

Re: My second monthly bill is twice what it should be 100 pounds instead of 50 any reason why this i

I've expanded them,wow,definately not easy to see what's going on.Basicly my contract started on 24th March at £50 per month and so far they have taken £150....does that look correct to you ?

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: My second monthly bill is twice what it should be 100 pounds instead of 50 any reason why this i

Posted by a Superuser, not a Sky employee. Find out more

@Jools59 wrote:

does that look correct to you ?


I can't see it!  Post a redacted version if you want.

I am just another Sky customer and my views are my own
Jools59
Topic Author
This message was authored by Jools59 This message was authored by: Jools59

Re: My second monthly bill is twice what it should be 100 pounds instead of 50 any reason why this i

So you think it's wrong then 

This message was authored by caesarome This message was authored by: caesarome

Re: My second monthly bill is twice what it should be 100 pounds instead of 50 any reason why this i

Posted by a Superuser, not a Sky employee. Find out more

We need to see screenshots of these bill if you want us to comment, blank out your account number and any other credit agreement numbers if they are present as well.

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