04 Apr 2023 10:28 PM
Is it just an error
04 Apr 2023 10:33 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat does your third bill show that you will be paying ?
The rreason I ask this is that your first two bills are higher as they can cover a longer period that the usual 4 weeks,
05 Apr 2023 08:33 AM
Its not an error. They did this to me on my 2nd bill.
Its basically the difference between the day you had it installed and your first payment date.
All bills will be normal from now on.
06 Apr 2023 07:25 AM
Not easy to work out as they don't detail any extra charges like set up fees etc,the 3rd and 4th bills are £50.But there was literally only 2 weeks after activation that I paid first bill,but I think it is possibly correct, thanks 😂
06 Apr 2023 09:45 AM
Posted by a Superuser, not a Sky employee. Find out more
@Jools59 wrote:Not easy to work out as they don't detail any extra charges
The bills are fully itemised - you can expand them for detail.
06 Apr 2023 03:44 PM
I've expanded them,wow,definately not easy to see what's going on.Basicly my contract started on 24th March at £50 per month and so far they have taken £150....does that look correct to you ?
06 Apr 2023 04:02 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jools59 wrote:does that look correct to you ?
I can't see it! Post a redacted version if you want.
06 Apr 2023 06:16 PM
So you think it's wrong then
06 Apr 2023 07:18 PM
Posted by a Superuser, not a Sky employee. Find out moreWe need to see screenshots of these bill if you want us to comment, blank out your account number and any other credit agreement numbers if they are present as well.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 50 minutes
New Discussion