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Discussion topic: I need re connect to a conversation with mohamad

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This message was authored by 42779Harry This message was authored by: 42779Harry

I need re connect to a conversation with mohamad

I have been charged £50 for equipment that I have already returned I was given insurance it would be refunded back into my bank account by Friday and have received nothing this far!

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I need re connect to a conversation with mohamad

Posted by a Superuser, not a Sky employee. Find out more

@42779Harry 
You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum.


Have you kept your proof of posting?

Unipart are the company that deal with returns. Apparently returns are taking 2+ weeks to be processed at their warehouse. Let us know in this thread about the proof of posting and we can maybe get you some help from the Messaging Team.

If you have the proof it should be a fairly straightforward process. If you haven’t retained it, any cancellation of non return fees would be at Skys discretion.

Please don’t try to post an image of the Royal Mail tracking or postal receipt as Sky don’t allow them on the forum.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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