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Discussion topic: Broadband price changed to what i was originally quoted

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This message was authored by: Danielle139

Message posted on ‎14 Mar 2025 04:24 PM

Broadband price changed to what i was originally quoted

Was told my broadband would be £27 a month but from April it's £30 I was not told this when I agreed to have sky broadband 

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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎14 Mar 2025 04:36 PM

Re: Broadband price changed to what i was originally quoted

Posted by a Superuser, not a Sky employee. Find out more

@Danielle139 

Sky Broadband as with almost every other ISP in the market is subject to a once yearly price increase in line with RPI. This will have been stated in your broadband signup material

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎14 Mar 2025 04:47 PM

Re: Broadband price changed to what i was originally quoted

Posted by a Superuser, not a Sky employee. Find out more

@Danielle139 

You haven't said how long ago you took out your subscription. The annual price review (ending up with an increase) happens every April in the UK so now that minimum term deals are now 24 months you'll see one next April as well. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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