Discussion topic: I want to speak to a real person
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Message posted on 14 Mar 2025 09:14 AM
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I want to speak to a real person
I just want to speak to a real person. My sky app is of no use at all. If you can't get help might as well cancel. There's no thought or help for an older person that is not tech savie Disgusted with service
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Message posted on 14 Mar 2025 09:20 AM
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Re: I want to speak to a real person
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home
Scroll down and click on ‘Need more help’ and it provides a 0333 number.
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to.
some of the quieter times to ring are early morning or late evening.
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 14 Mar 2025 10:13 AM
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Re: I want to speak to a real person
Is your account query something other customers can perhaps advise on? It woukd save you a call.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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