I can't get my bill

[Nicole111]

Everytime i try go to to billing it doesnt work and says the page is restricted? Does anyone know how i can get my invoice

[Mark39]

Yes, Sky can put it right, if you report it to them. If you wish we can ask Sky's messaging team to contact you here via a private online chat so that you can do that?

[Nicole111]

thank you so much, how do i report it? I tried to do the virtual chat but it didn't go anywhere. I can also call haha but i am finding it very frustrating 😂

[Mark39]

The Community has its own advisers who can help with this. I've alerted them and one the messaging team  may be able to help you here, for a private, online chat.

Look out for a blue/red chat 'bubble' towards the bottom of the page some time today. Replies from Sky may not be instant, so check back from time to time for updates.

For the detail of how it works see this guide: https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Nicole111]

Thank you so much!! You have been so helpful! x

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Nicole111.