Discussion topic: Cancel engineer visit

This message was authored by: SteveEdgar · ‎13 Jan 2025

Need to cancel engineer visit for tomorrow at home address on my account

This message was authored by: Annie+UK · ‎13 Jan 2025

This forum is primarily customer-to-customer help.

No one here knows who you are or has any acess to your account details, you will need to contact Sky by other means

Note: I am Neurodivergent, Hardware: Sky+HD ❄ LG UHD TV ❄ Xbox Series X ❄ Amazon Fire HD

My Sky Frequently Asked Questions: Plus ❄ Glass / Stream

This message was authored by: caesarome · ‎13 Jan 2025

@SteveEdgar

You can cancel it here:

https://www.sky.com/ordertracking

Doing so you should also beaware of this:

https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment

We know life can get in the way, but missing your scheduled visit or cancelling/changing it on the day or day before, could mean you're charged £25 / €25 on your next bill.

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This message was authored by: Daniel0210 · ‎13 Jan 2025

@SteveEdgar

Any cancellation at such short notice is likely to incur a £25 charge.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Cancel engineer visit

Cancel engineer visit

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