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Discussion topic: I am trying to cancel sky kids from my sky app but I cannot easily see how do this from the app can

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This message was authored by Elaine56 This message was authored by: Elaine56

I am trying to cancel sky kids from my sky app but I cannot easily see how do this from the app can

Problem trying to cancel my sky sky kids but it is not easy to find out how Any help is gratefully received

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: I am trying to cancel sky kids from my sky app but I cannot easily see how do this from the app

Posted by a Superuser, not a Sky employee. Find out more

 


@Doggy196627 wrote:

How do I cancel sky kids


If you can't do it from https://www.sky.com/mysky/tv/tv-packs then you will need to call Sky.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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Please mark a response as an ANSWER if it has solved your query/issue


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This message was authored by Doggy196627 This message was authored by: Doggy196627

Re: I am trying to cancel sky kids from my sky app but I cannot easily see how do this from the app

How do I cancel sky kids

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: I am trying to cancel sky kids from my sky app but I cannot easily see how do this from the app

Posted by a Superuser, not a Sky employee. Find out more

 


@Doggy196627 wrote:

How do I cancel sky kids


If you can't do it from https://www.sky.com/mysky/tv/tv-packs then you will need to call Sky.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Elaine56
Topic Author
This message was authored by Elaine56 This message was authored by: Elaine56

Re: I am trying to cancel sky kids from my sky app but I cannot easily see how do this from the app

Thanks 

 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I am trying to cancel sky kids from my sky app but I cannot easily see how do this from the app

Posted by a Superuser, not a Sky employee. Find out more

@Elaine56 
Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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