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Discussion topic: How to get a refund 60 pound in credit

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This message was authored by Memphisking This message was authored by: Memphisking

How to get a refund 60 pound in credit

Cancelled my account few months ago and my account says I'm 60 pound in credit how to get it refunded 

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This message was authored by GD1 This message was authored by: GD1

Re: How to get a refund 60 pound in credit

Posted by a Superuser, not a Sky employee. Find out more

@Memphisking  Quickest way would be to call, or alternatively we can escalate your post to the Sky Community Messaging Team who will pick it up tomorrow?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Memphisking
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This message was authored by Memphisking This message was authored by: Memphisking

Re: How to get a refund 60 pound in credit

Thank you that would be great been trying to phone no luck

This message was authored by GD1 This message was authored by: GD1

Re: How to get a refund 60 pound in credit

Posted by a Superuser, not a Sky employee. Find out more

@Memphisking   To get you some help with this I have escalated your post to the Sky Messaging team. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite or blue chat bubble.

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Be reassured the email & message is from Sky and your details are safe and secure.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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