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Discussion topic: First Bill

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This message was authored by Shantmannu This message was authored by: Shantmannu

First Bill

My sky broadband installation was done on 4th march so the next bill should be in 4th may. Why they are taking money in mid march. Can someone explain it to me
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This message was authored by Mark39 This message was authored by: Mark39

Re: First Bill

Posted by a Superuser, not a Sky employee. Find out more

The first bill is due two weeks after activation, and a second bill two weeks after that: https://www.sky.com/help/articles/understanding-my-bills

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: First Bill

Posted by a Superuser, not a Sky employee. Find out more

@Shantmannu - i'd suggest taking a read of this for the full details: https://www.sky.com/help/articles/understanding-my-bills

 

Your pay a month in advance, so your first bill or 2 will always be higher than expected.

Sky Stream and Sky Broadband customer

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Shantmannu
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This message was authored by Shantmannu This message was authored by: Shantmannu

Re: First Bill

But it should be half of the bill then , that doesn't make any sense

This message was authored by Mark39 This message was authored by: Mark39

Re: First Bill

Posted by a Superuser, not a Sky employee. Find out more

No, the first bill covers a month . It's explained in the link.

This message was authored by caesarome This message was authored by: caesarome

Re: First Bill

Posted by a Superuser, not a Sky employee. Find out more

@Mark39 wrote:

No, the first bill covers a month . It's explained in the link.


It might cover more than a month which is why that first bill can be higher.

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