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Discussion topic: Sky Go on Playstation 5

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This message was authored by Christina247 This message was authored by: Christina247

Sky Go on Playstation 5

I have sky go and it no longer works on my playstation 5.  

It works on all other devices I have set it up on .   

 

I have tried searching on the website for a phone number for sky to contact but cant find any.  

 

Can someone help ?

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go on Playstation 5

Posted by a Superuser, not a Sky employee. Find out more

@Christina247 wrote:

I have sky go and it no longer works on my playstation 5.  

It works on all other devices I have set it up on .   


Why, what is happening ?

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Go on Playstation 5

Posted by a Superuser, not a Sky employee. Find out more

@Christina247 

 

Perhaps worth noting the current product on consoles is branded as 'TV from Sky' rather than 'Sky Go', and requires either 'Sky Go Extra' or 'Multiscreen' / 'Whole Home' to be in the television subscription bundle.  It won't function with just a baseline Sky television package, unlike the Go app on tablet/phone/computer/laptop.

 

https://www.sky.com/help/articles/tv-from-sky-what-do-you-need-help-with 

 

 

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