22 Nov 2022 10:31 AM
I have sky go and it no longer works on my playstation 5.
It works on all other devices I have set it up on .
I have tried searching on the website for a phone number for sky to contact but cant find any.
Can someone help ?
22 Nov 2022 10:35 AM
Posted by a Superuser, not a Sky employee. Find out more
@Christina247 wrote:
I have sky go and it no longer works on my playstation 5.
It works on all other devices I have set it up on .
Why, what is happening ?
22 Nov 2022 10:57 AM - last edited: 22 Nov 2022 11:05 AM
Posted by a Superuser, not a Sky employee. Find out more
Perhaps worth noting the current product on consoles is branded as 'TV from Sky' rather than 'Sky Go', and requires either 'Sky Go Extra' or 'Multiscreen' / 'Whole Home' to be in the television subscription bundle. It won't function with just a baseline Sky television package, unlike the Go app on tablet/phone/computer/laptop.
https://www.sky.com/help/articles/tv-from-sky-what-do-you-need-help-with
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