11 Dec 2023 10:00 PM
11 Dec 2023 10:04 PM
Posted by a Superuser, not a Sky employee. Find out more@RobSANITY80 do you have the ad-skipping pack added you your subscription?
Also with regards to not showing when i show is on. If you add the show to your playlist, when a new episode becomes available either when its on "live" or been added to a catch-up service, the show moves up to the front of your playlist.
Also if its a series, once you watch one episode, when the next becomes available it appears on your continue watching rail, and the show moves to the front of your continue watching rial.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
NOT a Sky Employee
11 Dec 2023 10:04 PM
Posted by a Superuser, not a Sky employee. Find out more@RobSANITY80 do you have the ad-skipping pack added you your subscription?
Also with regards to not showing when i show is on. If you add the show to your playlist, when a new episode becomes available either when its on "live" or been added to a catch-up service, the show moves up to the front of your playlist.
Also if its a series, once you watch one episode, when the next becomes available it appears on your continue watching rail, and the show moves to the front of your continue watching rial.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
NOT a Sky Employee
11 Dec 2023 10:17 PM
Yes to all mate the add skipping annoyed me cos i didnt relise when i put the add skipping in my basket when ordering all that add skipping isnt add skipping funny **bleep**ers dont say that add skipping is actually fast forward and not the ability to skip adds its just very funny ordering things that are not what there made out to be i hope sky changes that for future buying dont feel as let dont as i do by sky
11 Dec 2023 10:23 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you haven't already you got try rebooting the Glass and see if that helps solve the issue. Just turn it off at the plug for 30 seconds. The Glass seems a bit more tempamental that the Sky Stream puck and seems to requite more rebooting.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
NOT a Sky Employee
12 Dec 2023 07:48 AM
@RobSANITY80 do you have a solution to your issues as you've marked your issues resolved?
12 Dec 2023 11:49 PM
Yes the turning it off at the switch and turning it back on worjed i wish id have posted earlier instead of putting up with it for over a week but i guess we do learn from our mistakes