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Discussion topic: Missing plastic spacers from brand new sky glass tv

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This message was authored by ClaireStevens This message was authored by: ClaireStevens

Missing plastic spacers from brand new sky glass tv

We have unpacked the bracket for our new 65" sky glass tv but there are no spacers? 
Eanted it all set up for Xmas wont be happening at this rate which is making me consider cancelling it altogether! 

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Missing plastic spacers from brand new sky glass tv

Posted by a Superuser, not a Sky employee. Find out more

@ClaireStevens Double check the packaging if you still have it as I recall someone else with a similar complaint a few months ago and they found them tucked away in some corner of the packaging. 

 

If not you will have to call Sky to discuss the matter.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Missing plastic spacers from brand new sky glass tv

Posted by a Superuser, not a Sky employee. Find out more

@ClaireStevens 

 

Black or white spacers?

 

You'll find black spacers on Amazon and eBay, including through the official Sky spares partner 

 

https://www.sky.com/help/articles/sky-glass-tv-repairs 

 

White spacers may be harder to locate.

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