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Discussion topic: Sky ultra fast prices

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This message was authored by Markf2014 This message was authored by: Markf2014

Sky ultra fast prices

I've just logged into my "My Sky" , checked my speed and it's 73mbs which is good, then if I scroll down the page it says "want faster broadband" and advertises 500mbs for £35 a month for 18 months, but when I click buy now it add the package to my basket with a price of £52 

any ideas why 

I've included screen shots 

IMG_9921.jpeg

IMG_9920.png

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Sky ultra fast prices

Posted by a Superuser, not a Sky employee. Find out more

@Markf2014 

 

Best to call sky on 150 from your sky landline or

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

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This message was authored by aisback This message was authored by: aisback

Re: Sky ultra fast prices

Hi,

 

I managewd to upgrade by talking to someone via the webchat functionality.

 

It's pretty straight forward and worth it 

This message was authored by Soapy65 This message was authored by: Soapy65

Re: Sky ultra fast prices

The same was happening to me. I called them, spoke to Tanya (if I remember her name correctly) and she was able to get me the lower price.

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