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Discussion topic: Old network name

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This message was authored by: Roy+MBE

Old network name

My sky wi fi keeps recognising my old network name and will not allow me to connect to my new router
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This message was authored by: Roy+MBE

Router

System keeps going back to my old router
This message was authored by: caesarome

Re: Old network name

Posted by a Superuser, not a Sky employee. Find out more

@Roy+MBE 

What device are you trying to connect to your new router, phone, tablet etc...

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This message was authored by: Chrisee

Re: Old network name

Posted by a Superuser, not a Sky employee. Find out more

@Roy+MBE most common cause is that is due to you having Sky Q boxes. These will keep the old Sky SSID name if they are not connected to a compatable Sky hub. If you have a black Sky hub make sure the main Sky Q box is connected properly. If your new hub is white you cant do anything about the old name appearing as the two systems are incompatable.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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