I am not able to connect my broadband wire to any port in my house. I brought new connection

[Rajiv4]

I am not able to find broadband port in my house.please send technician or engineerr to resovle issue

[Doc5907]

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@Rajiv4 wrote:

I am not able to find broadband port in my house.please send technician or engineerr to resovle issue

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@Rajiv4  you will need to call Sky to arrange any possible engineer visit. This forum is customers helping customers and not Sky employees.

[Marcosouza]

O bought a plan from you and l need a technician to installation 

[Chrisee]

@Marcosouza you are not talking to Sky by pisting in the forum. Sky will automatically have booked an engineer to visit if the information indicates a new Openreach connection is required. Check the My Orders section of the My Sky app.

However it can hapoen the iinfomation held on an address is wrong because a previous resident used another provider who "helpfully" removed the Openreach connection without telling anybody. If that applies and Sky have booked a remote activation you normally have to wait for that date before they can book an engineer.