Discussion topic: Problem with main cable for broadband.

This message was authored by: Roksana1920 · ‎20 Nov 2023

Hi I had a couple weeks ago a problem with internet connection because someone cut the cable and the Openreach did that but today neighbor come to my house and said the main cable for internet going through them house and they have a problem with internet because of us and before they cut the cable a they want to do this again what I can I do with that ?

This message was authored by: GD1 · ‎20 Nov 2023

@Roksana1920 If this neighbour claims they are having broadband issues they need to contact their ISP.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: TimmyBGood · ‎20 Nov 2023

@Roksana1920 wrote:

they have a problem with internet because of us and before they cut the cable a they want to do this again

I'd observe that for them to cut an Openreach cable and so cause you to lose your service would be illegal.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Problem with main cable for broadband.

Problem with main cable for broadband.

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Re: Problem with main cable for broadband.

Re: Problem with main cable for broadband.

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