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Discussion topic: Hub says connected but cannot connect to apps

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Ria6
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Hub says connected but cannot connect to apps

‎05 Jan 2025 08:32 PM

Cannot connect to any apps on the telly or ipada

 

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Hub says connected but cannot connect to apps

‎06 Jan 2025 07:21 AM

Posted by a Superuser, not a Sky employee. Find out more

@Ria6 I assume you have checked tge lights on your hub (https://www.sky.com/help/articles/hub-lights-explained-start) and tgey show the. Hub is connected but no device can access data? There us a fault caused by an issue with the server thst is managing your connection which can usually be cured by powering down the server for an hour.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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