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Discussion topic: Wifi Max user review

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This message was authored by KevNewMedia This message was authored by: KevNewMedia

Re: Wifi Max user review

Posted by a Sky employee

Hi Everyone

 

We welcome healthy debate from all angles, however can we be mindful of the Community Guidelines please and be nice to each other.

Thanks
Kev
Community Manager
This message was authored by AlphaRomero This message was authored by: AlphaRomero

Re: Wifi Max user review

Can anyone please tell me how the child control works? The current broadband shield is useless, it lets the kids still use things like Roblox when I'm asleep and blocking roblox.com accomplishes nothing, they're potentially using VPNs. I believe this new router lets you block hte device? But is that something available from the app and does it work or do I have to install software on their devices which is hard work? This would be the main reason I want it as I want an easier way to make sure they have to sleep that doesn't involve me removing all plugs every night.

Chrisee
Topic Author
This message was authored by Chrisee This message was authored by: Chrisee

Re: Wifi Max user review

Posted by a Superuser, not a Sky employee. Find out more

@AlphaRomero if you buy the Wifi Max package Sky add a parental control option to the My Sky app where you can set schedules etc for any device connected to the Wifi Max hub. More here https://www.sky.com/help/articles/sky-wifi-max-parental-controls

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Wifi Max user review

Posted by a Superuser, not a Sky employee. Find out more

@AlphaRomero wrote:

 

 I believe this new router lets you block hte device? But is that something available from the app and does it work or do I have to install software on their devices which is hard work? 

 


Device blocking is applied at the router level but administered in the My Sky app: there's no software installation on the client devices themselves.  As @Chrisee indicates this does require monthly subscription to the WiFi Max supplement on top of the broadband cost rather than just possession of a Max Hub.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by AlphaRomero This message was authored by: AlphaRomero

Re: Wifi Max user review

Restricting the ability to block access to devices on your own network to a subscription is pretty underhanded by Sky, but from both your responses it seems like this would be the solution to my problems.

 

Thanks

Chrisee
Topic Author
This message was authored by Chrisee This message was authored by: Chrisee

Re: Wifi Max user review

Posted by a Superuser, not a Sky employee. Find out more

@AlphaRomero adding extra features in add-on packages is standard practice in most every industry.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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