My sky broadband been on off on off all through charism and new year still on off now

[Irene6]

And that's been not enough on and off all over a year all over Christmas still is on off today. I've been in and out of hospital myself he is absolutely ridiculous

[caesarome]

@Irene6 

The first thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.