Discussion topic: Sky Max Pod not connecting

This message was authored by: Skyuser41 · ‎07 Nov 2024

My pod has arrived but it won't connect to the sky max router.

I have plugged it in near the router to ensure there is a good signal but no success. I have scanned the QR code in the box and tried the manual connection without success many times.

Does anyone have any ideas for me to try?

Thanks.

This message was authored by: Chrisee · ‎07 Nov 2024

@Skyuser41 check the pod appears in the My Sky app ss there have been issues where pods have not been added properly. The pods show no lights when connected to the hub and it takes time for the wifi to optimise so dont expect devices to suddenly connect and it isnt something you can directly control.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

View this Answer within the discussion

This message was authored by: Chrisee · ‎07 Nov 2024

@Skyuser41 check the pod appears in the My Sky app ss there have been issues where pods have not been added properly. The pods show no lights when connected to the hub and it takes time for the wifi to optimise so dont expect devices to suddenly connect and it isnt something you can directly control.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Sky Max Pod not connecting

Sky Max Pod not connecting

Re: Sky Max Pod not connecting

All Replies

Re: Sky Max Pod not connecting

Was this discussion not helpful?

Search Sky Community

Start a new discussion