Discussion topic: ONS has no lights

This message was authored by: LbLb11 · ‎17 Feb 2023

My ONS has no lights on it at all.

I have unplugged at the socket and at the ONS box and tried to reset but nothing i happening, please can you help?

This message was authored by: TimmyBGood · ‎17 Feb 2023

ONT (Optical Network Terminal) rather than ONS (Office for National Statistics).

No lights at all would perhaps indicate a power supply failure: have you tried a different device, maybe a lamp, in the same power socket?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: LbLb11 · ‎18 Feb 2023

Lovely, thanks Timmy

All sorted now, it was the power cable 👍

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