Unable to Connect second Max Pod

[RadDudesman]

I've picked up a second Max Pod, plugged it in next to the hub and it won't connect. It's got a flashing white light but never connects. I can't see an option in the app to add one.

Any suggestions? 

[Tom-W19]

Hi @RadDudesman 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[RadDudesman · Accepted solution]

Hi Tom

I fixed this late last night, I had to add the Pod using the serial number and the QR code on the box. 

Took some time but all good

Thanks