28 Jul 2023 04:36 PM
Hi our broadband has gone down completely. There are no lights on the Siro fibre box. I have tried turning it off and on again and tried other sockets.
28 Jul 2023 04:38 PM
Posted by a Superuser, not a Sky employee. Find out more
You would need to call sky ireland on
Contact sky as below
Follow the link and choose need more help
https://www.sky.com/help/home/
If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland
To report the issue
28 Jul 2023 04:42 PM
I can't call them as its a premium number and virgin mobile won't let me call that number.
28 Jul 2023 05:07 PM - last edited: 28 Jul 2023 05:08 PM
Posted by a Superuser, not a Sky employee. Find out more
I believe 0818 is a non-geographic number charged at standard rates.
https://in2tel.ie/0818-numbers-everything-you-need-to-know/
If a web search lands on a premium rate number claiming to Sky, that's a scam.
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